Tracking An Order From A Contract Manufacturing Company

by:Rocket PCB     2020-04-23
After a person puts in an order with an electronics contract manufacturing company, they will often be curious about when their parts will arrive. This will probably be coupled with excitement at first. They will want the new parts to show up the very next day, because they will be eager to see them and to see how well they work. This excitement will be tempered somewhat by time, but they will still be curious. Many times, companies will allow these customers to check the status of an order and to track its progress. Generally, clients of the electronics contract manufacturing company can track an order by going online. They can also do it by calling the company and asking, but this may take some time. The representative who answers the phone may need to look up the information. The person may not get through right away if there is a lot of phone traffic, so they might be put on hold. They may be in a different time zone and must call during business hours. The Internet is a common solution for information, because the order can be checked from anywhere, regardless of the time of day. In most cases, the customer will be able to see that the order has been processed. This is helpful, because it shows that things are being addressed correctly and that the order really did go through. This status could remain for the first few days. It really depends how many orders the company has and how quickly they can get to the newest ones. The customer will be able to keep watching as the status changes and the product is made. The timeframe for this is different for every part that is being created. The printed circuit board manufacture process can be extensive, for example, considering that a new board has to be created each time. The status may change from the design phase over into the production phase. After that will come finalizing the product and testing it. If there are setbacks, the status could change back to the design phase so that these things can be addressed, but this is generally the end of the production process. The last thing that the client may be able to track is where the product is physically located while it is being shipped to them. Many companies will send the items out with ground shipping, but the client may be able to select another carrier if they need the item sooner. Each time that the package reaches a new checkpoint, the tracking status will be updated. It will reflect the current position and the amount of days until the package will arrive.
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